Question 1

Residency

Accepted Answer

You must first be assessed and approved against the below access requirements:

Are an Australian citizen OR
Hold a Permanent Visa OR
Hold a Protected Special Category Visa, that is you
Were in Australia on a Special Category Visa on 26 February 2001 or
Had been in Australia for at least 12 months in the 2 years immediately before 26 February 2001 and you returned to Australia after that day.

Question 2

Disability

Accepted Answer

You may meet the disability requirements if:

You have an impairment or condition that is likely to be permanent (i.e. it is likely to be life long) and
Your impairment substantially reduces your ability to participate effectively in activities, or perform tasks or actions unless you have:
Assistance from other people or
You have assistive technology or equipment (other than common items such as glasses) or
You can't participate effectively even with assistance or aides and equipment and
Your impairment affects your capacity for social and economic participation and
You are likely to require support under the NDIS for your lifetime.

An impairment that varies in intensity e.g. because the impairment is of a chronic episodic nature may still be permanent, and you may require support under the NDIS for your lifetime, despite the variation.

Question 3

NDIS Pricing

Accepted Answer

Visit the NDIS Provider Pricing Arrangements page and then select the "NDIS Support Catalogue 2021-22" to view the current NDIS Pricing Arrangements. https://www.ndis.gov.au/providers/pricing-arrangements

Question 4

NDIS Standards

Accepted Answer

Cumberland Care follows the NDIS practice standards, Quality Indicators, and the NDIS Code of Conduct.

Question 5

Cancellation Policy

Accepted Answer

Cancellation Policy
As from 1 July 2020 the NDIS definition of a short notice cancellation remains as two business days for most supports, with the cancellation rate remaining at 100 per cent.

Question 6

Further Information

Accepted Answer

Information for participants including understanding the NDIS, planning and using your NDIS plans can be found here.

Question 7

Links

Accepted Answer

NSW Communities and Justice
Human Services
International Day of People with Disability
Royal Commission into Violence, Abuse, Neglect and Exploitation of People with a Disability

NDIS INFORMATION

Residency

Disability

NDIS Pricing

NDIS Standards

Cancellation Policy

Further Information

Links

SUPPLYING PERSONALISED CARE TO BOTH AGED AND DISABLED MEMBERS OF THE COMMUNITY

CONTACT

QUICK LINKS

OPENING HOURS