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ABOUT

ABOUT

Cumberland Care Service has been providing support to those in need in the Sutherland and St George area since 1995, allowing our clients to remain independent in their home and in the community.


We provide a range of services including Aged Care and Disability services to participants with approved plans under the NDIS.


As a boutique agency we take the time to get to know our participants personally which enables us to provide individualised services enabling participants to have choice and control over the services that they receive.


Cumberland Care Service takes pride in the fact that “we take the time to care...” and we specialise in providing staff who are reliable and dedicated to providing professional and compassionate care. All Cumberland Care Service Support Staff are fully qualified with all the appropriate checks, first aid certificates and current drivers licence and insurances.


Services provided by Cumberland Care Service can be either short term or long term, and will be reviewed on a regular basis. This approach ensures that changes can be made in accordance with a client’s changing needs.

Comforting Hands
Woman helping an elderly man with shopping

Management and Staff at Cumberland Care Service take pride in the fact that “we take the time to care...” and we specialise in providing our clients and their carers with reliable, professional staff who are dedicated to providing skilled compassionate care in the areas in which they are experienced.

 

All Cumberland Care Service Support Staff have a minimum of Certificate III in aged and Community Care with up to date Police and Working with Children Checks.

 

Services provided by Cumberland Care Service can be either short term or on an ongoing basis if needed and will be reviewed on a regular basis, changes can be made in accordance with a client’s changing needs.

MISSION STATEMENT
 

"We take the time to care"
 

Cumberland Care Service is committed to ensuring that all Support Staff and Management act ethically, responsibly and in the best interests of our clients and our organisation at all times.
 
We are committed to ensuring that individual interests that conflict with the interests of the organisation are identified and managed so that they do not affect the services, activities or decisions of the organisation. We are constantly working to improve our standards and provide ongoing training to our Support Staff. 

 

Team Meeting
Using Digital Tablet

CUMBERLAND CARE SERVICES' VALUES

To treat our Management, Clients and Support Staff with honesty and integrity at all times:

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We aim to be transparent when making decisions or giving advice.

 

We work to ensure all actions taken by management and support staff can withstand scrutiny.

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We treat our clients, their carers, management and support staff with respect & courtesy.

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We act fairly and equitably towards all.

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Respect others, their values, ethnicity, and their rights, their privacy and confidentiality:

CUMBERLAND CARE SERVICES' VISION

"To Create an Environment that is Free of Discrimination, Harassment or Victimisation."

Help with Cooking

CREATING AN ENVIRONMENT THAT IS FREE OF DISCRIMINATION, HARASSMENT OR VICTIMISATION

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